Don’t let Craigslist’s bad publicity discourage you from posting

craigslistexterior.jpgEvery month or so, it seems, we’re hearing one more story about how somebody committed a crime with help from Craigslist.

In March, a New York City prostitute was killed after meeting a client on the world’s largest classified ad bulletin board.  

Two weeks ago, the Milwaukee Journal Sentinel reported that a 15-year-old Wisconsin girl who ran away from home sold sex acts in Milwaukee to men who found her ad and photo on Craigslist. And on it goes.

Regardless of what you’re selling or promoting, don’t let the bad publicity sway you. Craigslist remains a popular home for the kind of news Publicity Hounds want to promote:  business services, events, classes and workshops, sewing circles, dog shows, arts and entertainment, public service announcements and more. Post regularly to the Craigslist nearest to your city.

If you live in the middle of nowhere and the nearest list is in a small city, that’s OK. A Q&A in The New York Times last year called “Here are the Answers to Your Craigslist Questions” featured Jim Buckmaster, the CEO of Craigslist, and Craig Newmark, the list’s founder. They said you don’t have to live in big cities to get lots of exposure on Craigslist.

“Surprisingly, postings to smaller markets like Des Moines often get more page views than ones in large cities where there are more postings competing for attention,” Buckmaster said.

If you are unfamiliar with Craigslist, or even if you’ve been posting for several years, it’s best to read the rules before you post again.  

Nancy Mills, a Craigslist expert who shared tips on how to use Craigslist for publicity during a teleseminar I hosted, said the rules often change without warning, and if you don’t know what you are allowed to post, and where, you can get kicked off the list.

As for critics who abandon Craigslist because of the bad publicity, that would be like me closing up my business, which is almost exclusivly Internet marketing-based, because the Internet has a dark and dangerous side. That won’t happen.

What else should American have done after canceling flights?

American Airlines problemsHere’s the list of public relations tactics American Airlines adopted after canceling  more than 3,000 flights this month:

According to PRWeek, it:

—Enlisted its seven-person PR team, other staffers and Weber Shandwick, its PR firm, to inform the public about the reasons for the delay.

—Handed out press releases to customers at some of its largest hubs.

—Sent millions of emails to its AAdvantage members.

—Launched a corporate blog.  (And a crummy blog, at that. Why do companies launch corporate blogs when they’re in the middle of a crisis? Why don’t they launch them long before a crisis occurs, so they don’t have to waste precious time handling the crisis AND  learning how to blog?)

—Sent twice-daily press releases to reporters.

—Held three news conferences.

—Used bulletin boards and the Intranet to distribute updates and talking points to employees.  

To add to the airlines’ woes, disgruntled employees have launched a new website, “Tell Your AA Story,” which invites passengers and employees to share their nightmares about the airlines. 

OK, Publicity Hounds. What else should American Airlines have done?

When bloggers ask for free products, be generous

When a blogger asks you for a free copy of your book, ebook, CD or other product, resist the urge to say, “If you want it bad enough, buy it.”

You wouldn’t say that to a journalist who called asking to review your book, or a music reviewer who called asking for your new CD to review, would you?

Jay EhretJay Ehret of The Marketing Spot blog emailed me this afternoon asking if he could have a copy of my ebook “89 Ways to Write Powerful Press Releases” to review.

 Instead of saying yes immediately, I visited his blog, took a look around and liked what I saw. I concluded rather quickly that he’s the expert he claims he is and that his readers, who follow him for his small business marketing tips, are indeed part of my target audience. 

I was having problems with my email this afternoon so I called him instead and we chatted for a few minutes. Later, I sent him the ebook. He emailed me back and told me he wrote about me on Twitter:

“Press release tutorial. Free via email or buy the ebook. http://tinyurl.com/pwnu7 Just talked to the author, Joan Stewart. Super nice.”

He hadn’t even read the ebook yet and already he’s giving me publicity on Twitter. 

Even though most bloggers don’t view themselves as journalists, you need to pay them the same courtesies you would reporters, editors and broadcasters. In some cases, publicity generated by bloggers can be more powerful than publicity in the mainstream media because unlike the MSM, bloggers love to link to each other. (See “How to Pitch the Best Bloggers and Create a Publicity Explosion.”)     

By the way, I’m always super-impressed when bloggers take the time to call and introduce themselves. The same goes for potential joint venture partners. A telephone call lets me hear the enthusiasm in their voice (or not). Even after a short phone call, I feel like I’ve really connected with them.

Nashville Opera sponsors ‘Put Me on a Billboard’ Contest

raiseyourglassesforpublicityAre you a business or organization celebrating a big anniversary soon?

Or how about just a Publicity Hound who wouldn’t mind being a celebrity in your own town? This idea is great for both.

This year, the Nashville Opera is sponsoring a “Put Me on a Billboard Contest” to raise funds and awareness for a new opera house. Earlier this year, it launched a promotional campaign in which it photographed local celebrities holding their fancy opera glasses, and put the photos on billboards throughout Nashville.

The opera then opened the contest to anyone and asked local opera-lovers to write about why they raise their glasses to opera. They even built a special website for the promotion.

saucysistersWinners, including Publicity Hound Beverly Wichman, shown here on the right, were photographed with their opera glasses, and the series of photos started appearing over the weekend on digital billboards throughout the city.

If Beverly’s name sounds familiar, you might know her better as one-half of “The Saucy Sisters.” She and her sister, Barbara Nowak, review wine, write books and entertain at corporate events.

Beverly’s winning essay explains how her parents treated her to her first opera at age 10. She loved it so much that she calls opera her “soul music.”

During her many travels throughout the U.S., she would faithfully listen to radio performances by The New York Metropolitan Opera on Saturday nights. So would her parents. After each program, they would call each other to discuss the shows.

“It was like attending the opera together,” she said. “We would wait for the final applause and the curtain would come down. Then we’d call each other and say,’Bravo!’ ”

I love this billboard idea, too, to promote fund-raisers and special events even though you might have to have a big budget to pull it off.  Here’s why it’s so effective:

—It encourages people to become involved in your cause.

—It brings them to your website.

—It does a great job of turning local people into celebrities.

—It helps raise money for a worthwhile cause or issue.

Your next special event can include elaborate promotions like this one, or much simpler, less expensive ways to capture people’s attention, draw crowds, and attract the media.

“How to Plan & Promote Sizzling Special Events,” a series of six interviews I conducted with Debra J. Schmidt, explains how to inject fun and profit into even routine events like the standard business golf outing. For example, Deb tells the story of a Wisconsin group that hosted a women’s golf tournament and created a huge buzz for the event by featuring something as simple a port-a-potties with candles, scented soaps and pretty hand towels.

At the golf banquet that night, the port-a-potties were the topic of conversation, and the participants raved about that that nice, unexpected touch really made the event special.  

Makers of card game for tweens needs promotion ideas

Shirley James of Ormond Beach, Florida writes:

“A partner and I have developed an activity-based trading card for tween girls (ages 7-12) called, UgoGrl at http://www.ugogrl.com/. The cards encourage them to become physically active, mentally challenged, creatively inspired, and socially responsible.  This is accomplished across six catgories of real-life fun.  Each card has a tip, suggestion or idea to try.

“Our target market loves them, but the problem is getting them into the marketplace.  The major retailers purchase trading cards through a pay-on-scan contract–a situation that requires more capital than we have, and more risk than we are willing to take.  We added a shopping cart to our website 18 months ago but the sales have been slow.  We need help developing a strategy to educate parents and tween girls about our product.

“Our second product was developed as a means to earn enough capital to advance the UgoGrl Activity Cards.  We developed a line of paper air fresheners with artwork from the cards.  We have just fulfilled a chain-wide order for Wal-Mart.  Our ‘Get Fresh’ Mood Enhancing Air Fresheners are now on the shelves!  It has been a huge success for us, but we’re faced with the same problem–how to market them on a shoestring budget.

“Hounds, please help us out!  We are two fortysomething stay-at-home moms, each with four kids.  We need a home run.”