What Tim Russert taught us about how to interview

Tim RussertAfter almost five days of non-stop tributes to Tim Russert, none was as fascinating as the five-year-old article I found last night titled “How to Beat Tim Russert.”

Jack Shafer, who writes the press column for the online magazine Slate, dissected in step-by-step detail the strategy that any guest can use to disarm Russert, the toughest interviewer in broadcast journalism.

The article explains how David Duke, one-time grand wizard of the Knights of the Ku Klux Klan, threw Russert off guard when he appeared on the show in March 1999 during his Louisiana campaign for a seat in the House of Representatives.

“Unable to stick it to Duke with his time-proven techniques, Russert sputtered, steamed, and almost boiled over,” Shafer wrote.

But few other politicians have come even close to rattling him.  Here’s what Tim Russert taught Publicity Hounds about interviewing:

Know your interviewer inside and out.  If you agree to an interview and you have time, research clippings and past shows so you know what to expect.  I suggest you even call other people who have been the subject of interviews by that reporter and ask questions like “What was the worst thing about the interview?”  and “What was the biggest surprise?”

Anticipate all the tough questions.  Shafer’s suggestion to have somebody on your staff prepare a mock interview and compose answers for the most challenging questions you can imagine is the same advice every good media trainer recommends.

Know what has been written about you and what hasn’t. That includes even the smallest morsel of information on the Internet. Pay attention to where you appear in public records like divorce proceedings, lawsuits, or arrests for things like driving while under the influence.  Be ready to concede those issues if you must, and then move on.

Put reporters on the defensive.  Russert seldom fell for this trick, but your run-of-the-mill beat reporter for your daily newspaper certainly might.  If reporters ask questions that include inaccurate facts or unfair assertions, call them on it and challenge them.  Reporters aren’t the only ones who are allowed to ask questions.  You can, too.  But only if you understand how the game is played.

If the interviewer askes you a question you don’t understand, feel free to interrupt.  And don’t answer until you understand the question completely. 

“Too many of Russert’s guests allow him to fling enormous, mattress-sized paragraphs at them that are far too complicated to answer on television. Interrupt him when a question needs clarification.  Interrupt him when he’s startled you with something fresh.  Interrupt him back when he interrupts you.  Interrupt him for the hell of it.  It drives him crazy, and when he’s crazy, he loses his place in the script, his face goes a tad red, and he loses his momentum.”

Crisis counselor Jonathan Bernstein, who I’m guessing would describe Russert as a “media wolf,” has another important piece of advice.  It’s as relevant for you as it is for Russert’s guests, who were treated to snacks on the set at the end of each show and would chit-chat about things like their families.

Even if the cameras and microphones are turned off, you can talk with the journalist, but act as though everything you say is on the record. Hundreds of sources have been burned when they thought the interview was over and they could say anything they wanted and the journalist wouldn’t be able to use it because the camera was off or the reporter’s notebook was closed.  

Jonathan was my guest during a teleseminar on “How to Keep the Media Wolves at Bay.” He makes his living counseling clients on how to confront the media, or stay out of trouble so they don’t see the wolves at their doorsteps.

Unusual weather a perfect chance to pitch weather stories

Girl in front of fanFlooding in the Midwest. Wild fires in California. Snow in the Northwest. Scorching heat on the East Coast.

And it’s still only spring.

This is the time to pitch weather stories. If you sell or give away a product or service to help people cope with the weather, let the media know. They’re hungry for any tie-in.

Several years ago, after terrible flooding in the Midwest, the president of a Minnesota company that sells dehumidifiers called a local drive-time radio show on a popular Milwaukee station. It was during a week when homeowners had bought every small engine and generator in the state, which they used to remove water from basements. On that afternoon, there wasn’t a generator to be found in a store anywhere in Wisconsin.

For at least 10 minutes, the host interviewed the company president who explained how his machine works. The host even repeated the company’s toll-free phone number several times. I remember thinking, “Now THAT’S smart!”   

What story idea can you pitch to help people cope? As I explained in my “Special Report #37: How to Tie Your Product, Service, Cause or Issue to the Weather,” piggybacking onto the weather is one of the easiest ways to get into the news, yet few Publicity Hounds take advantage of this opportunity.  

Start today adding weather stories to your 12-month publicity plan or media plan.

Dairy Queen joins Girl Scouts to create Thin Mint Blizzard

Dairy queen BlizzardHere’s a perfect example of how a nonprofit can team up with a popular nationwide chain, and piggyback onto a ”Week of the Year” to promote a good cause.

Dairy Queen is creating the Girl Scout Thin Mint Blizzard for the month of July to promote Girl Scout Appreciation Week July 7-13. 

What a wonderful idea! No more having to wait until March every year to enjoy these luscious cookies. And I’ll take a Girl Scout Thin Mint Blizzard any day, compared to the other sickening sweet candy and other sugary additions that go into Blizzards.    

By the way, do you have your own day, week or month of the year? You should. Just go to Chase’s Calendar of Events and submit it for free. April 15 is the deadline for the next printed edition of the popular reference book which many journalists use. 

As I explained in my “Special Report #45: How to Generate National Publicity from Your Own Holiday (or Day, Week or Month of the Year),” you can piggyback onto your own holiday or day, week or month of the year when pitching story ideas to bloggers and journalists. For some reason, the media love these tie-ins.

Wal-Mart offers free online classified ads

Are you selling a car or real estate? Looking for someone to fill a job? Selling concert or sports tickets or miscellaneous items?

If so, take advantage of Wal-Mart’s new free classified ads which the giant retailer started offering about three weeks ago in partnership with Oodle.com, which aggregates listings from more than 80,000 local and national sites.  Wal-Mart’s new site allows visitors to search for items by city. Listings are free to buyers and sellers.

Walmart.com classifieds says it reaches more than 5 million consumers each month through a network of sites including newspapers, portals such as Lycos, and online communities such as Military.com.

Clearly, this site is a major competitor for Craigslist, a powerful publicity tool, and eBay’s Kijiji. It also means more bad news for newspapers, which have seen thousands of dollars in classified ad revenue lost to Craigslist.

Health system needs ideas to pitch to local business journal

Lisa Cupolo of Ballston Spa, New York writes:

“I handle public relations and marketing for Northwoods Health System, four rehabilitation and nursing home facilities that offer pediatric through geriatric care.

“I’m looking for story ideas that I can pitch to the local business journal. The newspaper only focuses on hard business stories as opposed to human interest stories. For example, the health reporter will write stories related to how health facilities, such as hospitals, are surviving within the trying times of the health care industry.

“I also see several articles published in this particular publication regarding our competitors. Readers are decision makers as far as the health care needs of their families. That’s why we’re targeting the business journal.”