Web video in Charlotte, N.C. wants publicity ideas

John Easton, videographerJohn Easton of Charlotte, North Carolina asks:

“My new web video portal, Broadcast Charlotte, features local small business events, and I would like some help from your Hounds on how to generate my own publicity for it.

“Broadcast Charlotte provides on-demand video coverage of a variety of small-business events, from grand openings trade seminars. We want to attract not only small business owners, but anyone whose busy schedule keeps them from  missing important local business news.”

Restaurants entice food bloggers with free meals

chef

What’s behind that four-star rating of a restaurant review at your favorite foodie website? Diners can’t always know for sure. 

That’s because as online food sites become increasingly influential in the restaurant business, chefs and owners are offering bloggers complimenary meals to get good write-ups, explains an article in Saturday’s Wall Street Journal.

In fact, publicists across the restaurant industry are now including bloggers and food website forum hosts on their media lists, and regularly inviting them to opening parties, free meals and other events.

Bribery? Maybe.

But companies have been sending free samples of their products to the traditional media for years, hoping for good reviews. And reaching out to influential bloggers is now a key component to almost any publicity campaign. With restaurants, however, the difference is that when you’re dealing with bloggers, you might have to suffer in silence if they write a bad review.

That’s because some bloggers don’t allow comments at their blogs. A bad review can live online forever, with no opportunity for the restaurant to write a rebuttal. If a restaurant gets a bad review in a newspaper or magazine, however, it has several options such as submitting a letter to the editor.

If you want to invite bloggers to your food-related event, by all means do. But understand that:

—Most writers don’t have to abide by ethics policies like the ones that are in place at many newspapers and magazines. Traditional food reviewers usually try to dine anonymously and pay their own way to ensure that the review reflects the way average customers can expect to be treated. If a restaurant invites a blogger to dine, chances are good that the steak might be a little bigger than the steaks served to regular patrons.

—Unlike traditional food reviewers, bloggers don’t have to fact- check their reviews.

—Bloggers love to link to each other. That means one lousy review can find its way onto other blogs and into discussion forums.

The advantage, of course, is that consumers are increasingly turning to the Internet to research products and services before they buy. One glowing review can bring droves of diners to your restaurant.

The Wall Street Journal article also mentioned that some food blogs and discussion forums are policing each other. Eater.com, for example—which discusses gossip on the New York, Los Angeles and San Francisco restaurant scenes—tips off readers if it suspects that restaurant owners or employees wrote postings about their own restaurants at other blogs or food sites. Eater highlights those postings in a section called “Adventures in Shilling.”

Reach out to bloggers, but cover the all the bases with traditional media, too, by being proactive and trying to generate more than just food reviews. During the teleseminar “Publicity Tips for Restaurants, Chefs & Foodies,” which I conducted with Jaime Oikle of The Restaurant Report, I discussed the importance of tipping off food writers to food and restaurant trends.  Suggest profile stories about your chefs. Pitch story ideas on how you recruit and retain employees. And don’t forget to tie into regional and national breaking news events.

‘Martha’ to feature Toilet Paper Wedding Dress winner

I wrote about how I loved the very clever Toilet Paper Wedding Dress Contest sponsored by Cheap-Chic-Weddings.com.

And the publicity just keep on coming.  Website owners Susan Bain; her mother, Roxie Radford; and sister, Laura Gawne tell me that Hanah Kim, the 2007 winner, and her dress will be featured on “The Martha Stewart Show” tomorrow.

That’s not all. Susan, Roxie and Laura also say that Charmin has invited them to participate in a giant event in New York City this fall.

As I’ve mentioned in my ebook “How to be a Kick-butt Publicity Hound,” a clever contest can generate months and sometimes even years of publicity. You don’t have to spend big bucks promoting it. Sometimes all it takes is getting in front of a few influential bloggers with your message, or writing and distributing an online press release like the Cheap-Chic-Wedding women did. Their entire campaign cost them only $200.

If you want to learn how to write and distribute your own press releases, take my free email course “89 Ways to Write Powerful Press Releases.”

Make a Difference Day, Oct. 27, a great publicity op

Make a Difference Day logo

Today’s issue of USA Weekend includes details on how your company, nonprofit, government agency, social club or neighborhood group can participate in Make a Difference Day on Oct. 27, the annual Saturday set aside to make a difference in your community.

How? Paint a building, pick up litter, help at a home for the elderly, refurbish a community center, plant flowers in the park or any other good deed that makes a difference. 

If you’re participating, be sure to let your local newspapers and TV stations know. They often cover these events because you are the “local angle” to the national story. Also, create video of your good deeds and post to YouTube and to your website. If TV stations won’t cover your volunteer efforts, submit the video anyway to your local TV stations.

This year, USA Weekend is giving volunteers a chance to win a vacation and save sea turtles in Costa Rica, teach English in Vietnam or help out at an orphange in Russia. Simply keep a photo diary of the day’s activities, then submit one picture that best illustrates your Make a Difference Day giving. A selection committee will pick one winner (and guest) to go on a paid volunteer vacation to the destination of his or her choice through Travelocity’s Travel for Good Program.   

Make sure the photo doesn’t look amateurish. See “How to Use Photos & Graphics in Your Publicity Campaign.” 

Charlotte Observer business section pitching tips

If you’re trying to pitch the Charlotte Observer with your business story, first watch this short interview with business editor Patrick Scott. 

It’s courtesy of videographer John Easton, who will be providing videos of other Charlotte-area journalists, complete with their own tips, at a website called Broadcast Charlotte. (What a great way for John, a citizen journalist, to call attention to his own company, Eastonsweb Multimedia!)

The business editor offered a piece of advice that every business owner or PR person should follow, regardless of which media they are pitching. Put the story about your business, or your client’s business, into context, by explaining how it’s part of a larger story or issue.

For example, let’s say you opened a scrapbooking shop, and you wanted to call attention to the grand opening. The media don’t care about grand openings. But they would care about the opening of a local business that’s part of a $4.25 billion (and growing) industry. If the owner included in her pitch the fact that there are about 32 million scrapbookers in the U.S., that would make the story more enticing because a journalist would see it not only as a grand opening, but as “the local angle” to a national story.

Hint: Use the phrase “the local angle” when you pitch. (See “How to Use Business Journals to Tell Your Story.”)      

If you’re a Charlotte-area business, bookmark John’s site, and don’t forget to let him know about your own local news. The site is an online video channel devoted to educational content for small businesses and event coverage of the kind of grassroots business news that many major media don’t want to bother covering. Event coverage includes local grand openings, seminars, new product announcements and related content.

If you’re a busines owner in any city who’s finding it difficult to come up with story ideas to pitch, download a free sample chapter of my ebook “How to be a Kick-butt Publicity Hound.” You’ll get lots of ideas for both print and broadcast media.