Wikipedia’s many errors frustrate PR people

wikipedia logoHere’s another reason not to rely on Wikipedia as a trusted source of knowledge for anything.

A new study published in the Public Relations Journal shows that a stunning 60 percent of articles about specific companies contained factual errors.

The research was conducted by Marcia W. DiStaso, Ph.D., co-chair of PRSA’s National Research Committee and an assistant professor of public relations at Penn State University. She surveyed 1,284 PR professionals to find out how they use Wikipedia or correct errors they find there.

“It does not surprise me that so many Wikipedia entries contain factual errors,” said DiStaso. “What is surprising, however, is that 25 percent of survey respondents indicated they are not familiar with the Wikipedia articles for their company or clients. At some point most, if not all, companies will determine they need to change something in their Wikipedia entries. Without clear, consistent rules from Wikipedia regarding how factual corrections can be made this will be a very difficult learning process for public relations professionals.”

Wikipedia’s editing process is so cumbersome, that some people just don’t bother. Jimmy Wales, founder of Wikipedia, told the Associated Press last fall that Wikipedia is losing the crowd that keeps it updated. The typical profile of a contributor is “a 26-year-old geeky maole” who moves on to ther ventures and leaves the website.

Administrators are working to simplify the way users can contribute and edit materials. Finally.

If you’re in PR, or you do your own publicity, do you use Wikipedia? Do you find it difficult to use? Do you regularly monitor it? Have you tried to submit a Wiklipedia entry for your client but it got rejected? Share your story in the Comments section below.

Publicists, can I buy you coffee in San Francisco?

ipba publishing university 2012 logoAttention publicists who are coming to the IBPA Publishing University this weekend in San Francisco.

Can I buy you coffee? I’m arriving mid-day on Friday, and I’ll be presenting on three panels on Saturday. But I’m staying over on Saturday night.

Email me at JStewart (at) PublicityHound.com and let’s see if we can coordinate our schedules.   

Dog Tweets — Follow These PR Rules If You Want To Raise Some Real Capital

Here are my Top 10 tweets from this past week, great for retweeting! If you missed these, follow me on Twitter.

Follow These PR Rules If You Want To Raise Some Real Capital. http://t.co/OFOfjLof

Submit series of articles to papers in rich suburbs via NAPS. Expensive, but might be worth it for you. http://ow.ly/93OKP

Don’t let companies talk you into buying expensive media directories. Read this first, then decide: http://ow.ly/93P9y

3 ways to reinvent yourself on LinkedIn. http://t.co/r68rqIB4

5 ways to increase your Facebook fan engagement. http://ow.ly/95lve

3 critical details to include in your database of reporters, editors, broadcasters. http://t.co/syldFCmW

13 ways to cross-promote on social media sites. http://ow.ly/96rkf

How NOT to do PR: An interview with Peter Shankman who started HARO. http://ow.ly/96uGI

10 common self-publishing scams that can drain your bank account. http://ow.ly/96t3D

5 ways to take back your reputation on the web. http://ow.ly/98eAO

Sidestep expensive media directories: Create your own

rolodex of media contacts with yellow phoneIf you do your own publicity, or you’re a publicist who has a small number of clients, you probably don’t have to spend thousands of  dollars on those massive media directories that are as big as phone books.

Here’s why:

  1. You’re paying for thousands of listings. Yet you’ll use a small fraction of them. So why pay for what you don’t need?
       
       
  2. Many of those listings are out of date by the time they get to you.  Pervasive layoffs in the newspaper industry, and frequent staff turnover at TV and radio stations, mean the revolving door is always in motion.   

       

  3. Media relations is all about building relationships. You can’t build relationships with thousands of journalists and broadcasters.
       
       
  4. With a big database of journalists at your fingertips, you’ll be tempted to send email blasts to many of them even though you know darn well that they despise them. (Repeat after me: “I will not send email blasts to journalists.”)

       

  5. Many of the big databases don’t include golden nuggets of information that you can find yourself online. That’s because many of the companies that sell media lists collect their information by asking journalists to fill out questionnaires. When I worked in a newsroom, I hated answering those questionnaires because they were a time suck. And it seemed like they all arrived in the mail within a few weeks of each other.  I completed them as quickly as possible. Other journalists do, too.

By spending some time online researching a half dozen key reporters, editors or talk show hosts, you can gather details that you’ll never find in those big databases. 

For example,  in about 10 minutes, I discovered a treasure trove of personal information about Deborah Kotz, former health reporter for U.S. News & World Report who now writes a consumer health blog for the  Boston Globe. By spending time at her blog, I learned that Kotz had thought about her risk of staying on birth control pills until she reaches menopause, and lamented the dearth of research on the long-term use of contraceptives by women. You will NEVER find juicy details like that in the big media directories. 

So how about creating your own?

Join me at 3 p.m. Eastern Time on Thursday, Feb. 16, when I present the webinar “How to Create Your Own Database of Valuable Media Contacts.Register here.

If you’re trying to generate publicity for yourself, or you’re a publicist, you’ll learn about the types of information to include in your database, shortcuts that will help find the best contacts quickly, and the most important details to include in each entry.

I’m offering a huge bonus for everyone who registers: a package of eight templates, the same ones I use, so you don’t have to start from scratch. These will be PDFs and you’ll have to recreate them depending on what program you’re  using to build your database. More about that on Thursday.

  

  

Fast Company tips and other tweets from this past week

twitter birdHere are my Top 10 tweets from this past week, great for retweeting! If you missed these, follow @PublicityHound on Twitter.

Twitter and Facebook tips for food trucks.  http://ow.ly/7MOeO RT@mysurveyexpert #foodtrucks

Are women in PR just grown up “mean girls”? Weigh in athttp://ow.ly/7LXGe

Want a story in Fast Company? Writer says you must answer these 4 questions first: http://ow.ly/7LaI1

How to bait your hook for retweets. http://ow.ly/7JrsU

Why You Can’t Read a Kindle During Take-off—4 Theories.http://ow.ly/7IWGf

7 reasons to embrace nasty comments at your blog.http://ow.ly/7HZZI #blogging

10 types of writer’s block and how to overcome them.http://ow.ly/7HdpL #writingtips

Top 15 tech bloggers and tweeters in 2011. (PR people, save this list.) http://ow.ly/7JS8m

Pitching journalists? Google their name. You’ll find valuable tidbits you can weave into yr pitch. #publicity

Website traffic shouldn’t be the goal of your blog. [I disagree! Read my comment] http://ow.ly/7MO6R #seo #blogs