Blogging Cheat Sheet and more tweets

Here are my Top 10 tweets from this past week, great for retweeting! If you missed these, follow me on Twitter.

25 Worst Passwords of the Year for 2011. [Is one of yous on this list?] http://ow.ly/81QNc

How to get a ton of new subscribers to your blog. http://ow.ly/7ZR3S

Should you post press releases in social media? Conflicting answers from the experts. http://ow.ly/7ZmYQ  http://ow.ly/8486v

Top 10 Marketing & PR Trends in 2012. http://ow.ly/7ZcO4

A free cheat sheet for writing blog posts that go viral, from @Copyblogger. http://ow.ly/7XSx3

How to answer a journalist’s query on HARO, Reporter Connection, PitchRate & PRLeads. http://ow.ly/7YMvB

8 secrets that writers won’t tell you. http://ow.ly/803Km

17 Fun Freebies That Build Thought Leadership. Something for everybody. http://ow.ly/7Wwxs

10 Worst Media Disasters of 2011 from @MrMediaTraining. [Can you guess #1?] http://ow.ly/81xh3

5 strategic social media tips for PR pros, from @PerkettPR [No. 4 is my favorite] http://ow.ly/81x3q

 

Create sound bites that the media find scrumptious

marcia yudkinThis guest post was written by author Marcia Yudkin, whose books include, Publicity Tactics and 6 Steps to Free Publicity as well as the new Kindle ebook, The Sound Bite Workbook. She lives in Goshen, MA. Visit http://www.yudkin.com for more information on her work.

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Snagging an interview makes it possible for you to get quoted by the media. To boost your chances of actually getting air time or column inches from what you say during the interview, however, spend time beforehand creating a set of sound bites. These delicious word morsels are fun to hear or read and irresistible for the media to pass along.

Here are six sources of ideas for sound bites.
    

1. Triples.

You may have noticed that a lot of jokes start off with a priest, a minister and a rabbi. That’s because our minds like triples. That’s why although Winston Churchill said in a famous speech, “I have nothing to offer but blood, toil, tears, and sweat,” many people remembered his point afterwards as just “blood, sweat and tears.” Make a list of keywords for your subject matter and look for catchy combinations of threes. For example, if you’re a personal trainer, you could tell a reporter that you “help out-of-shape people get fit without pain, tedium or humiliation.”
     
    
2. Tweaked clichés.

Everyone loves an unexpected version of a familiar saying. Look up your keywords at www.westegg.com/cliche or www.clichesite.com and then start twisting what you find. For instance, if you’re a credit union commenting on recent developments in the world of banking, you could play on a common motto with “Money doesn’t grow on trees, but it does grow faster in credit unions without those greedy big-bank fees.”
     
    

3. Contrast, conflict or paradox.

A statement combining opposites commands attention. An ad for my local hospital used this principle effectively in its headline: “Nationally Ranked. Locally Loved.”

Likewise, my local paper ran a story about two guys who once made a feature film that flopped and created a documentary about their failure. The promotional line for their documentary contained interesting tension: “They don’t teach failure in film school.”
     
    
4. Clever mnemonic.

If you studied music as a kid, you may recall the formula naming the lines of the treble clef: “Every Good Boy Does Fine” (E-G-B-D-F). Create a sound bite for yourself by making the initials of a key phrase used in your business stand for something interesting. Someone who trains virtual assistants – VAs – to make a healthy income could say, “My graduates know that ‘VA’ actually stands for ‘very affluent.”
     
    
5. Details.

Review your case studies, client advice, bio and blog for details that can take on iconic significance. Have you noticed how often the number “99%” has been repeated in the U.S. political arena in the last few months? For you, the key detail might be your percentage of repeat customers, your documented accuracy rate, your carbon-neutral score – or something other than a number, like “The only thing left after the tornado destroyed our office was a teddy bear we used to keep in the waiting room to comfort our young patients.”
     
    
6. Bare-bones story.

If you can boil down a dramatic transformation into just one or two sentences, that can become a powerful sound bite. “She used to wait forever for elevators rather than take the stairs. Now she uses the stairs to train out of season for her mountain climbs all over the world.” “When it came to women, he used to be the king of the locker-room brag. Now he helps couples in marital trouble restore fidelity and mutual respect.”

After you’ve settled on the rough idea for a sound bite, fiddle with the wording so you make it as tight and pointed as you can. Often you can heighten the impact of an already good idea with a pleasing rhythm, rhyme or alliteration (as with the repeated f’s in “They don’t teach failure in film school”. And did you notice the emotion in my sound bite examples? That’s one more element that contributes to their quotability.

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The Publicity Hound says: Marcia Yudkin writes fabulous guest blog posts. But she doesn’t blog. And she says you don’t have to, either. Read why here.

5 reasons why PR interns shouldn’t be pitching the media

Reporter writing in a spirtal notebookIf you’re lucky enough to be hiring a PR intern this summer, don’t fall into the trap of letting them learn on the client’s nickel.

There’s a good discussion at the Get Social PR blog where Rodger Johnson, a PR counselor and blogger, argues in favor of letting interns pitch, with supervision.

“Interns need to learn how to pitch and the best way to do that is to pitch,” he says.

I disagree.

Here are seven reasons why interns shouldn’t be pitching the media:

  1. Pitching is difficult enough for PR people who have been doing it for many years. It’s the one skill that takes most professionals several years to learn, and several more to hone.
  2. Most interns, who don’t know the client’s company intimately, are ill-equipped to answer a reporter’s question about the client. An intern who’s caught off-guard might not know how to respond, particularly if the question deals with a bad-news situation on a topic that’s a lot juicier than the topic of the pitch.
  3. Put yourself in the client’s place. What would you think if you knew that an amateur college student was representing you and your brand in front of the media and bloggers?
  4. Guarding and protecting the client’s reputation is a lot more important than letting an intern stumble and fall and “learn from the experience.”
  5. Pitching is all about building relationships with the media. Interns typically arrive in May or June and they’re gone by September. Work on building the relationships between the media and YOU.

Am I wrong?

Do you let interns pitch with supervision? What kinds of results have you seen? And what do you tell your client about the process?

 

PR pros, how would you deal with an editor on a power-trip?

thumbsdown2Ivy Mendoza of Manila, Philippines writes:

“My small PR firm just got an account that needs a lot of exposure in the lifestyle sections. The previous PR person had been sacked due to some anomalies which she was supposed to have committed while conniving with the client’s marketing department.

“To neutralize the situation, the marketing people have gradually been replaced, the marketing manager was asked to resign, and the contract of the old PR consultant was no longer renewed.

“The problem is that the previous PR person has already started badmouthing the client to editors who she is very close to. One particular editor of a very highly-circulated newspaper has already declared that our client’s press releases will not see print in her section anymore. They liked the old PR person and they believed everything that person said about the client.

“The client (not us, the PR firm) wants us to start on a clean slate, so they made an effort to appease this particular editor by setting up a meeting. But the editor flat out refused to meet with them and directly said that she cannot help the client anymore as far as press releases are concerned.

“What should we do? Her paper and her section are very important for our client because of its target readership and circulation. I advised the client to let the editor ’thaw’ first and just use other sections of the same newspaper (Business, Entertainment, etc.) in the meantime. Would you have other tips for me as far as ‘power tripping’ media is concerned?

“Thanks much and I will really appreciate your help!”

PR interns shouldn’t pitch the media on your behalf

phone-on-the-phoneCompanies that want  to hire a PR firm, or do their own publicity, can find some helpful suggestions in the Forbes.com article The Single Greatest Marketing Tool.

One tip, however, is just plain wrong.

The article recommends hiring a PR intern from a local college on the cheap, and then using that intern to deal with the press:

“Mine the local schools for eager interns looking to pad their resumes at rock-bottom rates. The smartest can deal with the press, hunt for sponsorship opportunities (such as local events) and even develop a company blog to attract customers.”

You can use an intern to look for sponsors, help with your blog, write press releases, update web copy and call media outlets to verify contact information. But here are four reasons why you should NEVER let a PR intern pitch the media on your company’s behalf:

  1. It sends the wrong message. “We’re too busy and too important to call you ourselves. So we’re putting our cheap, inexperienced intern on it.”
        
  2. Pitching is an art. Catching a journalist’s attention in fewer than 10 seconds with a compelling pitch is incredibly difficult, even for experienced PR pros who have been doing it for many years. Asking a PR intern to call a business reporter and get a placement is like asking a medical school student to perform your brain surgery.
         
  3. Most interns won’t be prepared to answer the media’s questions. Let’s say you have an intern who CAN deliver a great pitch. But the reporter says, ”I’m not interested in that story, but what can you tell me about the four people you laid off last month in your PR department?” The person in your company who deals with the press must know how to answer questions like that one, or find someone quickly who can.
          
  4. Many college students have terrible phone manners and don’t sound professional. I know because I get calls frequently from PR firms asking me to confirm or update my company’s contact information that appears in media directories. I suspect their interns are making the calls because most of them sound bored, as though I’m the 1,587th person they’ve called that day. Or, when I start to ask questions, I hear this kind of response: “Well, like, my boss asked me to call you and… like… ” When one youngster got the information he needed, he ended the conversation with “Awesome!”

When I hosted the teleseminar series How to Help Your Boss or Client with a Publicity Campaign, I explained that the person who pitches story ideas about your business must sound professional, understand how to craft a compelling pitch,  answer unexpected questions from journalists, and build relationships with busy reporters and editors. Most PR staffs wouldn’t have the time to train an intern to do all that. And by the time the intern learned the necessary skills, it would be time to go back to school.

You can assign your interns to many valuable projects, like getting your company more involved in social media. But don’t burden them with pitching. It isn’t fair to them, to your company, or to the media.